Publication status: complete the bracketed business details and verify the processing schedule before publication.

Privacy notice

This notice explains how [LEGAL COMPANY NAME], trading as Grain & Co., handles personal information when you visit our website, contact us or discuss a project with us.

Our registered address is [REGISTERED ADDRESS]. You can contact us about privacy at [PRIVACY EMAIL]. This notice was last updated on [DATE].

Information we handle

When you contact us, we receive the details you provide, such as your name, contact information, project location, enquiry and relevant correspondence. If you later share drawings or project documents, those files may also contain personal information.

Our website also processes [CONFIRMED TECHNICAL AND COOKIE DATA]. Please see our Cookie Notice for the technologies actually used on this website.

Why we use your information

We use enquiry information to understand and respond to your request, discuss the proposed work and maintain the relevant correspondence. We use project information to administer the services you agree with us and communicate about that work.

Where you choose to receive marketing emails, we use your contact details to send those updates. You can unsubscribe using the link in an email or contact us directly.

The purposes and legal bases for our processing are: [INSERT VERIFIED PURPOSE BY PURPOSE SCHEDULE]. Where we rely on legitimate interests, those interests are [SPECIFY]. Where we rely on consent, you can withdraw it without affecting the lawfulness of earlier processing.

Sharing and international transfers

We share information with [CONFIRMED RECIPIENT CATEGORIES AND PURPOSES]. If your enquiry or project requires information to be shared with an appointed specialist or manufacturer, the relevant sharing must be covered by these arrangements.

Information transferred outside the UK is handled as follows: [CONFIRM DESTINATIONS, INCLUDING ANY SHARING WITH KRIVAJA IN BOSNIA AND HERZEGOVINA, AND SAFEGUARDS]. Contact us for information about those safeguards where applicable.

Keeping information

We retain enquiry records for [PERIOD OR CRITERIA], project and contractual records for [PERIOD OR CRITERIA], and marketing records for [PERIOD OR CRITERIA]. Our website data retention periods are [CONFIRMED DETAILS].

Your choices and rights

Depending on the circumstances, you may have rights to access, correct, erase or restrict the use of your information, to object to processing and to receive certain information in a portable form. Contact [PRIVACY EMAIL] to make a request.

You can complain to the Information Commissioner’s Office at ico.org.uk if you have concerns about our handling of your information.

Further information

[CONFIRM WHETHER INFORMATION IS OBTAINED INDIRECTLY, ANY AUTOMATED DECISION MAKING, AND WHICH INFORMATION IS REQUIRED FOR A CONTRACT].